I’ve been working as a Virtual Assistant for some time and there’re a few places that online business owners tend to get stuck when looking at hiring their first Virtual Assistant (VA).
Training, Training, and Training
Training is KEY, I can’t express this enough. Think back to a time when you started at a new company or even in your own business. Now think back to the things you might not have known about the company, like the culture, processes or preferences.
Although the idea should be that the virtual assistant you’re hiring is skilled in the area that you’re hiring for like website updates, technical, webinar support etc. they not an expert at your company or understanding your company culture, processes or expectations.
In any job, tasks or project training is KEY, you wouldn’t expect to start a new position and not have some type of training when it comes to company culture, processes or expectations, so why would you expect that of someone else.
Their success means your success
Ideally, you’ve hired them to get some relief and help you out in your business and of course, any good virtual assistant worth their weight wants this for you too.
Here’re a few tips to help you start out on the right foot
- Create a document with your brand elements like fonts, hex colours, font sizes and signatures so that they know what you want and how you like it
- Provide processes of tasks if you want a particular look or feel to the project and set up clear expectations
- Determine and agree on how you two will communicate and gain clarification
Know what you’re hiring for
Although there are some pretty talented virtual assistants out there not all tasks and skill sets are equal. I like to pride myself as being pretty talented at what I do but anyone who has worked with me also knows I have a few week spots like grammar and spelling (just not my thing).
And let’s be honest it’s a pretty TALL order to expect someone to be the expert in everything. Before you start looking for your virtual assistant think about what tasks or projects you’re hiring them for.
Being a great business owner starts with Leadership and Mentorship
It’s easy to offload responsibilities within your business but true delegation requires having a good understanding of what you want them to do.
Don’t hire to offload what you don’t know how to do without first understanding the high-level overview and being able to give clear direction.
When you take the time to properly train your staff or consultants you’re not only investing in your business and ensuring success you’re building your leadership and mentoring skills and that will only make you a better business owner.
Make a list of the tasks or projects that you want to delegate.
This will help you determine expectations, deadlines and outcomes you’d like to achieve.
Create a Job Description
This is a great way to get super clear on the type of virtual assistant that you want to hire. You can check out this article HERE to see the various types of Virtual Assistants that are out there.
Create a Budget
Just like EVERYTHING else in your business you MUST plan and budget for your hire. Remember hiring your Virtual Assistant doesn’t necessarily mean you’re going to hand over all of the tasks.
You can start by getting help where you need it the most and as you make more money you can increase your budget. It does not have to be an all or nothing kinda thing.
Once you know what you want to delegate, and a number of hours you need someone you can easily budget.
I’d love to hear from you in the comments below
What has held you back from hiring a Virtual assistant or what has helped you in hiring your Virtual Assistant? What do you want to delegate to help you free up some of your time in your business?